Privacy notice
How enquiry information is handled. Last updated 30 September 2026.
Information we collect
When you contact us, we may receive your name, phone number, email, destination, approximate dates, traveller count, budget band and the message you choose to send.
Why we use it
We use enquiry information to understand your request, respond, prepare a quotation, coordinate requested travel services, keep necessary business records and protect against misuse.
What not to send
Do not submit passport copies, identity documents, card or bank details, passwords, detailed medical records or other sensitive information through the general enquiry form, email or WhatsApp.
Sharing and retention
Relevant details may be shared with proposed transport, accommodation or activity providers only when needed to check or deliver the service. We retain information only for operational, legal and dispute-handling needs, then remove it when it is no longer required.
Your choices
You may ask what enquiry information we hold, request a correction or deletion where applicable, or withdraw from non-essential communication by emailing .
External services
Phone, email, Instagram, Google Maps and WhatsApp are separate services with their own privacy terms. Opening those links sends you to the relevant provider.

